This was found on the Advanced System Error log, and I've been told that it's what's been making it very difficult to log on to a website. I've tried everything (I think) This has also slowed down going from one site to another, once the page is brought up but not as slow as getting on the internet. Saturday, March 13, 2010 Applicatio n Hang Fault bucket 1180947459. Saturday, March 13, 2010 Applicatio n Hang Hanging application helpctr.exe, version 5.1.2600.5512, hang module hungapp, version3 people need an answerI do too

I am having several problems:First, I have used the Coupon Printer (an active x application I believe) without problems for 2 years now and suddenly it will no longer work. I've troubleshooted browsers, add ons, plug ins, and even turned off my security to see if that was blocking it, to no avail.Secondly, while using Google Chrome, the Shockwave crashes a lot.Here is an error message in my event application viewer. This is occurring several times a day, not sure if it related to when I try unsuccessfully to run the coupon printer, or if it when shockwave crashes.Hanging application rundll32.exe, version 5.1.2600.5512, hang module hungapp, version 0.0.0.0, hang address 0x00000000.For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.I ran hijack this and this is my results:Logfile of HijackThis v1.99.1Scan saved at 11:12:48 AM, on 12/18/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\LEXPPS.EXEC:\Program Files\Google\Update\1.2.183.39\GoogleCrashHandler.exeC:\Program Files\Canon\MyPrinter\BJMyPrt.exeC:\Program Files\Common Files\Java\Java Update\jusched.exeC:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exeC:\WINDOWS\system32\ctfmon.exeC:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\1.2.183.39\GoogleCrashHandler.exeC:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exeC:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\WINDOWS\system32\cisvc.exeC:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exeC:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\Common Files\LightScribe\LSSrvc.exeC:\Program Files\Sony\PMB\PMBDeviceInfoProvider.exeC:\PROGRA~1\AVG\AVG8\avgrsx.exeC:\PROGRA~1\AVG\AVG8\avgnsx.exec:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\ups.exeC:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exeC:\PROGRA~1\AVG\AVG8\avgemc.exeC:\Program Files\Canon\CAL\CALMAIN.exeC:\Program Files\AVG\AVG8\avgcsrvx.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\cidaemon.exeC:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exeC:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exeC:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exeC:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exeC:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exeC:\Program Files\Mozilla Thunderbird\thunderbird.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\WINDOWS\System32\dllhost.exeC:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exeC:\WINDOWS\system32\notepad.exeC:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exeC:\Documents and Settings\Owner\Desktop\Computer Protection\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.htmlR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.comR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.comR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.comR0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.comR1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.comR3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dllR3 - URLSearchHook: DVDVideoSoftTB Toolbar - {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files\DVDVideoSoftTB\tbDVD1.dllO2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dllO2 - BHO: YSPManager - {25BC7718-0BFA-40EA-B381-4B2D9732D686} - C:\Program Files\Yahoo!\Search Protection\ysp.dllO2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dllO2 - BHO: DVDVideoSoftTB Toolbar - {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files\DVDVideoSoftTB\tbDVD1.dllO2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dllO2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dllO2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dllO2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dllO2 - BHO: TBSB05974 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - C:\Program Files\Search Toolbar\tbcore3.dllO3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dllO3 - Toolbar: Search Toolbar - {0C8413C1-FAD1-446C-8584-BE50576F863E} - C:\Program Files\Search Toolbar\tbcore3.dllO3 - Toolbar: DVDVideoSoftTB Toolbar - {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files\DVDVideoSoftTB\tbDVD1.dllO4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exeO4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logonO4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logonO4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"O4 - HKLM\..\Run: [MaxMenuMgr] "C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe"O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quietO4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /cO4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO4 - Global Startup: APC UPS Status.lnk = C:\Program Files\APC\APC PowerChute Personal Edition\Display.exeO4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000O8 - Extra context menu item: Free YouTube to Mp3 Converter - C:\Documents and Settings\Owner\Application Data\DVDVideoSoftIEHelpers\youtubetomp3.htmO8 - Extra context menu item: Translate this web page with Babylon - res://C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/ActionTU.htmO8 - Extra context menu item: Translate with Babylon - res://C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/Action.htmO9 - Extra button: (no name) - {BBF74FB9-ABCD-4678-880A-2511DAABB5E1} - C:\Program Files\Yahoo!\Search Protection\ysp.dllO9 - Extra 'Tools' menuitem: Yahoo! Search Protection - {BBF74FB9-ABCD-4678-880A-2511DAABB5E1} - C:\Program Files\Yahoo!\Search Protection\ysp.dllO9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1158177327609O17 - HKLM\System\CCS\Services\Tcpip\..\{2E8D4AAB-7D72-4C92-BDE8-1B6F45328363}: Domain = domain.invalidO18 - Protocol: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dllO18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dllO20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dllO20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dllO20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dllO20 - Winlogon Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dllO20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dllO21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dllO23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exeO23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG8\Toolbar\ToolbarBroker.exeO23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exeO23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exeO23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exeO23 - Service: Seagate Service (FreeAgentGoNext Service) - Seagate Technology LLC - C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exeO23 - Service: Google Update Service (gupdate) (gupdate) - Unknown owner - C:\Program Files\Google\Update\GoogleUpdate.exe" /svc (file missing)O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeO23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf (file missing)O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exeO23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXEO23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exeO23 - Service: PMBDeviceInfoProvider - Sony Corporation - C:\Program Files\Sony\PMB\PMBDeviceInfoProvider.exeO23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exeO23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exeO23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe